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Shipping & Returns

Shipping options:

Flat Rate (5-7 business days)

$9.99

Canada & Outside US Rate (3-4 business days) 

$44.99

3 Business Day Express Saver 

$18.99

Call to upgrade to following:

 

Standard Overnight Rate 

$29.99

2 Business Day Economy 

$24.99

Please call or email us after placing your order if you need to upgrade to Overnight or 2 business day shipping service.

PLEASE NOTE: Orders may require an additional 2-3 business days processing time. Custom made orders including grills can take 2-3 weeks to complete. ALL GRILLS REQUIRE DENTAL MOLD or IMPReSSION.

 

International Shipping and orders (any countries other than U.K. and Canada):

 

We ship worldwide. Here is how to place an international order:


1)      Email any questions you may have prior to placing order (please provide details of your order).
2)      Simply email us at sales@tvjohnny.net to place your order after getting all your questions answered and please include your complete name, address and phone number and your preferred payment method when placing your order

Accepted Method of payments for International customer:

  • Western Union/Money Gram
  • Money Orders Cashier’s
  • Check/Bank Draft
  • Paypal (Only available for customers in Canada and U.K.)

We have the following shipping options available for international customers:

  • U.S. Postal Services:

Express Mail(R) International- Estimated Delivery Time * 5 business days- $37.99-44.99 (varies by location)

  • FedEx:

FedEx International Priority(R)- 2-3 business days to most countries- $59.99-$74.99 (varies by location)

FedEx International Economy(R) - 4-5 business days to most countries- $44.99

PLEASE NOTE: MOLDING KIT (if applicable) shipping charge is $24.99 in addition to the grill shipping charge. We also recommend sending a dental mold from your local dentist if that is an option.

 

Retail policies , Warranty info and Returns/Cancellations:
  • Please do not order without careful consideration, as labor cost and/or restocking fee will be charged. 
  • Keep in mind that our products are dedicatedly handmade and take days to finish.
  • If  you are under 18 years of age, permission from parents or guardians is required before ordering grills/dental caps.
  • It is a good idea to consult with your dentists for recommendation before placing order for dental grills and caps.
  • It is recommended that you have the condition and size of your teeth checked by a dentist
  • before ordering dental caps.
  • Cleaning dental caps after each use is recommended.
  • Please note that gold caps can be faded by body acid, body temperature, smoking,
  • and drinking.
  • All order shipped out to our customers will return back to us if no one is available to
  • accept the package or no one picks up the package from the shipping companys
  •  local station. We are not responsible for product not collected within this time period.
  • We will charge re-delivery charges  and processing fees if we need to re-ship a package. 
  • All our product are precision made to the highest standard.  We accept no responsibility
  • for damage after collection.
  • All personal and business checks take approximately 10-15 days of processing time.
  • All domestic orders paid by credit card/Debit Card through PAYPAL can only be shipped to a PAYPAL confirmed/verified address.
  • Please consider using Check, Money order, Wire transfer, Bank deposit, Western Union   
  •          or any other form of payment that does not involve credit/debit cards should you require your order shipped to a third party or an unverified address.
  • Order processing time is between 24-48hrs exluding Saturday and Sunday.
  • Shipping costs listed on the site is only for shipping within the U.S. with an exception
  • of Canada and United Kingdom. International shipping
  • costs vary by destination.
  • International customers are requested to contact us for exact shipping cost.
  • Prices may change at any time without notice. All promotional prices or discounts are only
  • valid during the promotion period.

 

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